IT Service Management
Tech Talk : Remedyforce Record Level Data Segregation
In this tech talk you will learn more about record level data segregation which allows us to filter access at the record level in Remedyforce enabling us to manage ticket view and edit accesses.
Overcome the Top Challenges in IT Configuration Management
Join BMC and Pink Elephant in a discussion of how to overcome challenges of IT Configuration Management. 1. Organizational Challenges 2. Cultural Challenges 3. Technology Challenges