IT Service Management
Tech Talk: Branding your Remedyforce Service Desk
Part of the 'Tech Talk' webinar series this talks about the importance of branding and how you can customize the branding of your Remedyforce Service Desk.
Remedyforce Winter '15 Customer Preview
Webinar provides overview to the features in the Remedyforce Winter 15 release such as: • Enhanced mobility and self service • Improved staff productivity • Simplified maintenance and configuration for administrators
Tech Talk : Remedyforce Record Level Data Segregation
In this tech talk you will learn more about record level data segregation which allows us to filter access at the record level in Remedyforce enabling us to manage ticket view and edit accesses.
Overcome the Top Challenges in IT Configuration Management
Join BMC and Pink Elephant in a discussion of how to overcome challenges of IT Configuration Management. 1. Organizational Challenges 2. Cultural Challenges 3. Technology Challenges