IT Service Management

Modernize your IT Service Management tools

Spiceworks and BMC dive into what ITSM really means for you and how identifying and remedying the gaps in your current process can make your IT life a little more painless.
11 Views Sep-05-2018

BrightTALK – The Future of Service Management

Every industry is going through a major transformation where they are under competitive pressure to provide service across multi-cloud, multi-device (IoT) and multi-channel environments at the highest efficiency, speed, and low...
150 Views Jul-25-2018

The Power of the Cloud

Discover how the cloud can transform ITSM and your business with Remedyforce.
54 Views Jun-26-2018

The Converging Worlds of ITSM and IT-to-Business Alignment

This webinar presents EMA research on the trends reshaping ITSM today and explores the value achieved by Crossmark, one of the largest sales and marketing services providers in the U.S., through closer IT-business alignment.
151 Views Oct-27-2017

Tools and Strategies for Better Cyber Defense

Protecting your organization from intensifying cyber threats and attacks requires full visibility into your IT environment and alignment among IT Ops and Security teams. This on-demand webinar presented by Online Business Sy...
238 Views Oct-18-2017

Implementing an automated Service Desk Magic Button

Watch this webinar replay featuring: * Ken Wood, Sr. Manager Enterprise Management Tools at inContact (the global leader in cloud contact center software); * Chad Haftorson, Director of Product Management at BMC Remedyforce;...
126 Views Sep-22-2017

Launch Webinar: Discovery for Multi-Cloud

Watch the webinar and gain access to: • An overview of new multi-cloud discovery capabilities • Exclusive insights from our R&D team • A demo of discovery and dependency mapping across multiple cloud environments • In-depth...
447 Views Sep-18-2017

Cost Transparency in the era of Digital Transformation

See how full transparency across IT assets, interdependencies and costs provides the foundation for driving digital innovation. Watch the webinar now. Learn best practices around: • Automating IT asset discovery to gain a ...
59 Views Jul-07-2017

Harvard Business Review Webinar - How to Create a Digital Workplace

In this Harvard Business Review webinar, guest speaker Paul Miller outlines the steps needed to implement a digital workplace program, and how adopting a more mobile, and consumer-styled approach in the workplace can drive incr...
146 Views Nov-18-2016

TRICARE Humana and BMC a Partnership for our Troops

TRICARE Humana and BMC a Partnership for our Troops
35 Views Sep-12-2016