IT Service Management

The Converging Worlds of ITSM and IT-to-Business Alignment

This webinar presents EMA research on the trends reshaping ITSM today and explores the value achieved by Crossmark, one of the largest sales and marketing services providers in the U.S., through closer IT-business alignment.
116 Views Oct-27-2017

Tools and Strategies for Better Cyber Defense

Protecting your organization from intensifying cyber threats and attacks requires full visibility into your IT environment and alignment among IT Ops and Security teams. This on-demand webinar presented by Online Business Sy...
211 Views Oct-18-2017

Implementing an automated Service Desk Magic Button

Watch this webinar replay featuring: * Ken Wood, Sr. Manager Enterprise Management Tools at inContact (the global leader in cloud contact center software); * Chad Haftorson, Director of Product Management at BMC Remedyforce;...
81 Views Sep-22-2017

Launch Webinar: Discovery for Multi-Cloud

Watch the webinar and gain access to: • An overview of new multi-cloud discovery capabilities • Exclusive insights from our R&D team • A demo of discovery and dependency mapping across multiple cloud environments • In-depth...
350 Views Sep-18-2017

Cost Transparency in the era of Digital Transformation

See how full transparency across IT assets, interdependencies and costs provides the foundation for driving digital innovation. Watch the webinar now. Learn best practices around: • Automating IT asset discovery to gain a ...
43 Views Jul-07-2017

Harvard Business Review Webinar - How to Create a Digital Workplace

In this Harvard Business Review webinar, guest speaker Paul Miller outlines the steps needed to implement a digital workplace program, and how adopting a more mobile, and consumer-styled approach in the workplace can drive incr...
123 Views Nov-18-2016

TRICARE Humana and BMC a Partnership for our Troops

TRICARE Humana and BMC a Partnership for our Troops
34 Views Sep-12-2016

BMC Discovery: The Backbone to Digital Service Management

Discovery Webinar Recording with Jeff Mikulas
145 Views Aug-16-2016

Five Key Initiatives for a Better Service Desk

This webinar highlights the five steps you can follow right now to create a service delivery organization that provides a pain-free, productive, and personalized experience on both sides of the service desk.
22 Views Jul-29-2016

Service Desk Modernization Through Automation

Join Anthony Brice as he discusses how to modernize service desk automation
77 Views Jun-30-2016